Unstrategy and the last mile of change

December 5th, 2016 by Jenny Wilson

We work in a market where the distance between an organisation and its customers is literally a “social entry” away, where an organisation’s next best offer is only a fifteen second search from the next best alternative.

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Building the bricks to success

October 14th, 2015 by Matt Roberts

Bricks continue to play an integral part in the success of Lego, but how can the company keep mainstream in a digital native world?

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Sightings from the Edge - October 22

October 22nd, 2014 by Eddie Harran

Every fortnight, Deloitte Centre for the Edge AU brings together a short collection of sightings from the edge of technology, business and society. To learn more about the centre, follow us on Twitter.

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Sightings from the Edge - September 17

September 17th, 2014 by Eddie Harran

Every fortnight, Deloitte Centre for the Edge AU brings together a short collection of sightings from the edge of technology, business and society. To learn more about the centre, follow us on Twitter.

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Innovation and Regulation in the Digital Age Event Recap

August 18th, 2014 by Frank Farrall

I recently facilitated a panel discussion at the CEDA event Innovation and Regulation in the Digital Age. The panel included Phil Chronican (CEO Australia - ANZ), Professor Jane den Hollander (Vice-Chancellor - Deakin University) and Richard Royle (Executive Director - UnitingCare Health Group). All three speakers discussed how digital innovation is currently disrupting their respective industries and how they are responding to this disruption. The speakers also talked about regulatory obstacles in regards to digital uptake and areas where policy can help the development of digital services. Below is a brief video that highlights some of the key learnings and takeaways from the event.

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The School of Making

August 18th, 2014 by KItty O'Leary

Deloitte’s Centre for the Edge recently hosted a ‘Meet the Makers’ event in Melbourne. The event drew together, for the first time, the innovators shaping the future of Australia’s emerging maker movement. The event was a chance to step back and think about where the maker movement is heading and what impact it will have.

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Sightings from the Edge - August 13

August 13th, 2014 by Eddie Harran

Every fortnight, Deloitte Centre for the Edge AU brings together a short collection of sightings from the edge of technology, business and society. To learn more about the centre, follow us on Twitter.

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Putting the Customer First, Whilst Managing Technical Debt

August 11th, 2014 by Peter Meliniotis

In my last post I talked about how a customer centric approach could be used for business transformation and how it differed from the traditional approach. As with any approach there are going to be some challenges. In this post I will be focusing on how managing technical debt can become even more challenging when a customer centric approach is used.

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Adobe Symposium 2014 Recap

July 30th, 2014 by Steve Hallam

I recently presented a keynote at the Adobe Symposium #AdobeSymp with Brett Cooper from Telstra Digital (@chilicooper) on how “Digital disruption can be a positive experience”.

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Sightings from the Edge - July 28

July 28th, 2014 by Eddie Harran

Every fortnight, Deloitte Centre for the Edge AU brings together a short collection of sightings from the edge of technology, business and society. To learn more about the centre, follow us on Twitter.

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MOOC Meetup Sparks Call to Action

July 21st, 2014 by KItty O'Leary

The Deloitte Centre for the Edge recently hosted its first meetup around Deloitte University Press’s MOOC on the business implications on Additive Manufacturing. The consensus coming out of the meetup was that the Australian Government must challenge makers to solve our country’s most pressing problems.

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Connecting Workforces Through Mobile and Social

July 16th, 2014 by Peter Williams

For many years email has been the dominant method of internal communication for most organisations. However we still see many organisations that only have a small percentage of their workforce on the corporate email system, in particular those with large field forces or staff working on the “shop floor”. Intranets and more recently Enterprise Social Networks have become a key part of the mix but again many employees who don’t spend their day in front of a computer screen are excluded. This can make things difficult for Business to Employee communication and the notion of Employee to Employee communication and collaboration is a pipedream.

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2020 - The Web’s Apocalyptic Future

July 11th, 2014 by Steve Hallam

I recently presented at the 2014 RMIT Web Conference in Melbourne with the somewhat inauspicious title of 2020: The Web’s Apocalyptic Future. I took a fast paced, 2020 view of digital disruption. I highlighted that whilst the word ‘disruption’ generally has a negative connotation, it can also have a very positive influence.

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Customer Centricity and its Role in Business Transformation

July 7th, 2014 by Peter Meliniotis

Typically a traditional approach for a business transformation program involves consulting large parts of the business from subject matter experts to senior leadership to help shape the direction of the transformation.

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Sightings from the Edge - July 4

July 4th, 2014 by Eddie Harran

Every fortnight, Deloitte Centre for the Edge AU brings together a short collection of sightings from the edge of technology, business and society. To learn more about about the centre, follow us on Twitter.

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Visual Thinking Demystified

June 26th, 2014 by Shane Currey

There is a common misconception that something shouldn’t be drawn until you understand it. On the contrary, sketches – however rudimentary or amateurish – help people better describe, discuss and understand issues. This is because visual thinking helps turn tacit assumptions into explicit information. For example, if you’re looking to improve an existing business model depicting it will unearth logical gaps and help facilitate discussion. Or if you’re designing a whole new business model visual thinking will allow you to discuss different options by adding, removing or moving pictures around.

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5 insights for Australian media companies from NYT’s Innovation Report

June 24th, 2014 by Peter Corbett

In mid-May the New York Times (NYT) leaked its innovation report. The 96 page report was the result of a 6-month review into newsroom innovation and digital strategy at the NYT. At the heart of the report is an outline of the cultural change still needed in the shift to digital. It’s detailed, emotional and touches on everything from social media to print culture and how editorial works with the product, design, technology and business strategy.

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Sightings from the Edge - June 19

June 19th, 2014 by Eddie Harran

Every fortnight, Deloitte Centre for the Edge AU brings together a short collection of sightings from the edge of technology, business and society. To learn more about about the centre, follow us on Twitter.

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What could corporate makers in this lucky country achieve?

June 5th, 2014 by KItty O'Leary

What makes a maker?
The act of making is not new. Craftspeople, tinkerers, hobbyists, and inventors can all be considered makers. As Chris Anderson puts it, ‘We are all born makers’. Broadly, a maker is someone who derives identity and meaning from the act of creation. What distinguishes contemporary makers from the inventors and DIYers of other eras is the incredible power afforded them by modern technologies and a globalised economy, both to connect and learn, and also as a means of production and distribution.

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Creating Disruptive Innovation in Retail

June 2nd, 2014 by Steve Hallam

I chaired the AIIA Retail Series breakfast on the 29th May, and as part of my MC duties, I gave a quick intro (or thought starter) about the topic of "Creating Disruptive Innovation in Retail" to get conversations going across the breakfast table. I thought I'd share the three thought starters from that introduction on our blog.

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Sightings from the Edge - May 26

May 26th, 2014 by Eddie Harran

Every fortnight, Deloitte Centre for the Edge AU brings together a short collection of sightings from the edge of technology, business and society. To learn more about about the centre, follow us on Twitter.

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Sightings from the Edge - May 8

May 8th, 2014 by Eddie Harran

Every fortnight, Deloitte Centre for the Edge AU brings together a short collection of sightings from the edge of technology, business and society. To learn more about about the centre, follow us on Twitter.

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2014 SXSW Interactive Festival wrap up

March 20th, 2014 by Tom Champion

Our latest blog entry is the last in a series of posts from our SXSW blog competition winner, Tom Champion (@AusztralTom). Tom was sent to the 2014 SXSW Interactive Festival to act as our man on the ground, and has been keeping us informed of all the latest goings-on via our blog and Twitter account. In his final post, Tom shares some key takeaways from his time at SXSW.

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Can a PURSE help you respond quickly to customer demands, and increase the agility of your business?

February 21st, 2014 by Harley Young

PURSE is an acronym coined by Deloitte staff to help provide an easy-to-recall term representing the five characteristics of cloud computing.

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Understanding the Shift and using the Power of Narrative

January 31st, 2014 by John Hagel

Everyone is captivated by the emotional power and engagement of stories, and it’s true, stories have enormous power. But to understand the much greater power of narrative, I point to the significance of narratives throughout history. Every successful social movement in history has been driven at its core by a narrative that drove people to do amazing things, even give their lives, whether it’s the Christian narrative, the American narrative or the Marxist narrative. Narratives have an extraordinary power of pull.

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Retail Revamp

December 20th, 2013 by Charlotte Hannah

Australian retailers commenting about lower consumer confidence and spending is an all too familiar complaint. A common reaction by retailers to the changing retail environment is to threaten consumers that local retailers will disappear if they're not supported. If Australian retailers are going to keep up with consumer demand they must focus efforts on their digital presence, their in store experience and how these channels can integrate to encourage and maintain consumer spending.

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Rethinking Social Media

October 23rd, 2013 by Kate Earl

As the technological evolution continues, social tools will come to form the collaborative fabric of the future’s successful organisations.

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Transforming the Government service experience through mobile technology

August 29th, 2013 by Deloitte Digital

Deloitte’s recent report  “Gov on the Go, Boosting public sector productivity by going mobile” uncovers the productivity gap between the public and private sector and the role disruptive technology can play to improve our quality of service.

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It’s (almost) all about me. Workplace 2030: Built for us.

August 5th, 2013 by Deloitte Digital

Commissioned by AMP Capital, Deloitte have released a report that looks at the future of work, workplaces and the workforce. With power shifting from institutions to individuals, the workplace of the future will be all about me, and ‘we’ will have different needs, and have different potentials, than the workforce of today.

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Design Thinking

July 15th, 2013 by Deloitte Digital

Putting the customer at the heart of everything that you do.

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The Connected Workplace report

June 13th, 2013 by Deloitte Digital

A new joint report from Deloitte and Google shows that workplace IT could be the secret weapon to attracting and retaining staff in the growing ‘war for talent’ in Australia.

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SXSW Interactive 2013

May 17th, 2013 by Steve Hallam

South by Southwest (SxSW) is a festival and conference of music, film and interactivity held annually in Austin, Texas. This year, speakers at the SxSW Interactive slice ranged from CEOs of the most noted digital companies to Al Gore.

Steve Hallam, partner at Deloitte Digital, was in attendance and reported back on where digital is heading in 2013 and beyond.

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Digital Disruption in big organisations

May 13th, 2013 by Deloitte Digital

Frank Farrall, Lead Partner Digital, speaks about the importance of engaging large organisations in digital.

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The peak of the retail big bang

January 9th, 2013 by Deloitte Digital

Deloitte’s recent retail survey which focussed on digital readiness provided some surprising findings with digital adaption and readiness ranking low on the priority list for retailers.

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Taking leadership in a digital economy

November 30th, 2012 by Deloitte Digital

To fulfil Australia’s potential to take a leadership position in an increasingly global and digital economy Australian corporate leaders must accept this accountability and direct their resources accordingly.

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Mobility and the importance of APIs

October 11th, 2012 by Deloitte Digital

A lot of focus is centred on user experience in mobile applications – and rightly so.  However if you are treating your data and API requirements as an afterthought, you do so at your peril.

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Acceleration of Digital Disruption

September 20th, 2012 by Deloitte Digital

Frank Farrall has been interviewed by Sky News regarding the recently released Digital Disruption Report.

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Prepared for the worst, ready for the best?

September 10th, 2012 by Deloitte Digital

Businesses have already begun to see the impact that Digital Disruption will have on their bottom line and it is transforming the way they operate and how they engage with their customers.

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Digital disruption: Short fuse, big bang?

August 1st, 2012 by Deloitte Digital

The newest paper in Deloitte’s Building the Lucky Country series, will consider the magnitude of digital transformation within Australian business and government – the size of the ‘bang’ – as well as how quickly 18 industry sectors will be affected – the length of the ‘fuse’.

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Mobile Design – Understanding your audience

July 4th, 2012 by Lorrae Strahorn

The first part of this series discussed the importance of finding a place for your mobile solution in the market by understanding the mobile market more broadly.
We now look at the value of user insights in crafting your approach to the mobile market and deciding on how you approach the design of your solution.

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The five rules for social media interactions

June 12th, 2012 by Carla Lindarte

Have you ever met someone at a party who puts you off because of their lack of social skills? Social interactions on Facebook, Twitter, blogs or other social media channels can have the same effect. We look at the five rules that can help you use social media in a way that engages audiences and amplifies networks.

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Socialising Human Resources

March 12th, 2012 by Deloitte Digital

Human Resources professionals have traditionally been slow to adapt to new technologies and trends, often they get stuck worried about the risk and the implications of mistakes rather than looking at the opportunities.

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Disruptive Technology: Are You Ready for the Postdigital Age?

March 11th, 2012 by Deloitte Digital

30% of the world's population is using the internet to connect, shop and communicate. In the post digital age we are changing how we are shopping, how we are working and how we get the information we need in order to make decisions.

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Mass Consumption

March 9th, 2012 by Deloitte Digital

We are at a unique and interesting time, for the first time individuals are able to surpass organisations when it comes to being able to consume technology.

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GreenEdge

December 5th, 2011 by Deloitte Digital

Online channel strategy is the key to launching a pro sports teams – Australia’s latest pro cycle team GreenEDGE is no exception.

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Social Media for Small Business Beginners - Retain Your Community

November 18th, 2011 by Deloitte Digital

Social media is now an integral part of a brand’s online identity but it is not as simple as creating a Facebook page and expecting a community to form overnight. In parts 1 and 2 of this series, we discussed how to plan and launch your social media presence. Part 3 looks at how you continue to retain your community.

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Social Media for Small Business Beginners - Launching Your Social Media Presence

August 12th, 2011 by Deloitte Digital

Social media is now an integral part of a brand’s online identity, but establishing a presence is not as simple as creating a Facebook page and expecting a community to form overnight.

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RMIT Talking Business interview with Frank Farrall

April 28th, 2011 by Deloitte Digital

Frank Farrall, National Leader of Deloitte Australia’s Online Consulting Practice, was recently interviewed for RMIT’s ‘Talking Business’.

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