Applied capabilities

  • Content Management
  • Intranet
  • Mobile
  • Web

See our Capabilities

Connecting a distributed workforce

Emerald Grain’s workforce is distributed across Australia and overseas, often with limited office connectivity to the corporate network. Deloitte was engaged to design, build and deploy a new intranet for Emerald Grain based on the Sitecore CMS platform focused on the areas of knowledge management, collaboration and improved communication.

Responsive design

Through end user interviews and desktop research we identified that secure mobile access to information was a key problem in Emerald Grain’s distributed workforce. Our design approach was based on a mobile first user experience design to enable staff to find information from any location on any device. The design focused on developing an intuitive Information Architecture to enable users to navigate and share knowledge information quickly and easily.

Built in collaboration

Emerald Grain use Salesforce to manage their customer interactions and use Chatter to communicate online. As part of our program, we integrated with Salesforce Chatter to bring group discussions into the Intranet to encourage communication and collaboration within the Intranet.

Staff directory

A key problem area for Emerald Grain was the lack of a centralised, accessible and secure staff directory. By integrating Active Directory into the Intranet, we were able to incorporate location, contact details, user photos, business function title and bio into an intuitive search and user profile feature making finding someone within the company easy and fast.

Streamlining the supply chain with growers

Emerald Grain wanted growers to have a single online system to make doing business with Emerald simple and easy, any time of the day on any device you choose. The solution chosen was based on Salesforce, and Emerald Grain engaged Deloitte to design the creative and build the front-end components.

Design and development of a Salesforce front-end

The process began with a creative design concept of key screens of the grower portal (Grain Mate), aligning with the look and feel of the intranet. After consultation with key stakeholders, the concepts were developed into production-ready creative assets and static HTML, CSS and presentational JavaScript files. We supported the integration of the assets into Salesforce by Emerald Grain.

Digitising the supply chain

Grain Mate allows growers to set pricing preferences, sell grain online, access contract and payment paperwork and more. Growers in the south east of Australia who store their grain with Emerald can also manage their warehouse grain through the portal.