Bigger, better and responsive
Our user research showed that most customers would prefer to interact with VicRoads through the online channel and expect to be able to complete most tasks on different devices. This supported our recommendation for responsive design where there is no distinction for end users between mobile and desktop versions of the website.
The new design is clean, current and user-centred, allowing VicRoads customers to complete tasks and find information quickly and efficiently wherever they are. The website is also AA compliant with Web Content Accessibility Guidelines 2.0.