How to talk with customers: What modern dating can teach us

April 28th, 2016 by Akshai Prakash, Ashley Starks Amin

"I was in a relationship for a few years, and I think in the time I was in the relationship, all dating communication went exclusively to text. You can’t call anybody anymore. If you call people: 'What, are you on fire? Quit wasting my time. Text me that s***!' " – Aziz Ansari, "Dangerously Delicious"

Communication in any relationship is complicated and always evolving. Here’s what modern dating can teach organizations about how to communicate with their customers today.

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