Ravouth is a digital transformation expert specialized in luxury retail sector and airline industry. He is the global account executive for Deloitte of two major iconic brands. He brought Deloitte Digital (one of Deloitte Consulting’s offerings) to success in France, and he is currently leading the French Practice, with teams both located in Paris and Casablanca. Ravouth spent the first 10 years of his career in the telecom industry where he embraces the major tech disruption around mobile/fixed broadband (2G, 2.5G, 3G, 4G, DSL, Fibre,…). For the past 10 years, he has been advising CxOs, and especially CDOs (Chief Digital Officers) of Fortune 100 companies, on their digital transformation (from strategy to implementation). In terms of thought leadership, Ravouth has contributed to research on digital transformation, like “Leading Digital” best-seller book (www.leadingdigitalbook.com). He is also a regular invited speaker on corporate events, tech conference around digital transformation.

Graduated in Computer Science from ISEN, Fabien began his career in 1998 at Capgemini, holding various roles consistently focused on customer experience. In 2011, he became Vice President in charge of the Digital Customer Experience offering, where he led numerous partnerships (Oracle, Salesforce, Microsoft, etc.). In 2016, Fabien joined the “Fast Digital Team,” a business unit dedicated to end-to-end digital transformation deals. In 2018, he joined Bluewolf as General Manager for France and spent three years developing the brand in the French market while driving its integration into IBM following Bluewolf’s acquisition. Since 2020, Fabien has been leading the Product, Marketing, and Commerce Practice at Deloitte. Fabien has led major transformation projects for clients such as Sodexo, Accor, Crédit Agricole, Amundi, Procter & Gamble, Disney, Toyota, and Richemont.

Christian combines expertise in strategy and customer transformation, Marketing Tech, and Experience Design with a broad range of consulting skills developed across numerous projects, from strategy through to delivery. Christian co-leads the Customer Strategy & Applied Design practice at Deloitte Digital in France, as well as our alliance with Adobe for digital experience solutions. He specializes in coaching and leading design-driven innovation approaches.

With 20 years of experience, Julien has developed strong expertise in CRM, ranging from business knowledge to solution architecture design. His professional background has led him to manage complex projects with a strong technological component across a wide range of industries. His expertise has been built through dozens of Salesforce and MuleSoft implementations. He acts as a facilitator, focused on bridging the gap between desired business outcomes and technology offerings for clients. His goal is to deliver value to clients through innovation enabled by the Salesforce and MuleSoft platforms. He currently leads Deloitte’s MuleSoft practice in France.