For blind people, working should not be a burden
In Italy, the unemployment rate for blind people is about 75% (source: ANSA, Italy, 2022), mainly due to the inaccessibility of professional tools (source: Forbes, 2022). That’s why ACNE, Deloitte Digital and CAP Holding, Italy's leading water service utility company, teamed up to unlock the potential of blind individuals in the workplace by redesigning one of the most widely used professional digital platforms to make it 100% accessible and sharing the solution with other companies.
Inaccessible digital tools limit blind people's potential and aspirations
It all started in the fall of 2023, when the Deloitte Digital team assigned to implement Salesforce services for CAP Holding – Italy's leading water service utility company – faced the challenge of making the platform accessible and usable for Barbara Contini, a blind employee, enabling her to perform responsibilities on par with all her colleagues.
A fully accessible solution for blind people
The experience and technical knowledge that the team gained over the course of months of development are therefore incredibly valuable: the more they are applied, the more people with disabilities will gain access to professions that were once out of reach, and the more barriers will be broken down.
A short film to inspire other companies
That's why we launched a communication campaign aimed at digital and business leaders: the goal is to inspire other companies to embark on the same path. The short film, fully accessible to non-sighted people, tells the story of Barbara and the intervention at CAP Holding, sharing her experience with the broader business community.
Breaking down digital barriers through an open guide project
All our expertise and knowledge resulted in the release of an open guide to professionals from other companies, aimed at sharing our know-how on digital accessibility. This constantly evolving tool provides information and solutions to ensure accessibility for any professional tool, for all people, in any company.