Mark is a Principal, Deloitte Global Customer Offering Portfolio Leader, and Global Head of Deloitte Digital. Mark is responsible for the global strategy formation, prioritization, and go-to-market orchestration of our Customer offering services to exceed our clients’ global transformation needs in all customer-engaging areas including customer strategy, agency/creative, marketing, commerce, sales, service, and digital products across our firm’s advisory, implement, and operate portfolio, and across all commercial industries and government/public sectors. Mark has had the privilege to work with the world's most prominent brands spanning numerous industries, including automotive (OEM and captive finance), consumer/retail, financial services, healthcare (payor/provider), life sciences (biomedical device, pharma, specialty), media & entertainment, public sector, and technology (software, hardware, semiconductor). In his role, Mark helps our clients create compelling customer experiences that align with their brand ambition, increase customer loyalty and drive profitable growth.

Nick Garrett is the Global Marketing & Commerce leader for Deloitte Digital. Nick Garrett is the Global Marketing & Commerce Leader and serves as the Global Chief Marketing Officer for Deloitte Digital. For nearly 25 years, he worked on some of the world’s most iconic brands in the US, UK, New Zealand and Australia, and at agencies who operate at the business end of creativity. His passion for commercial creativity and his entrepreneurial mind helped launch some of the most innovative and transformative work to come out of the Australian market in the last two decades. He sits on numerous advisory boards, including the United Nations Development Programme.

Yohan is the Global Sales and Service leader for Deloitte Digital. He’s passionate about leveraging his teams’ comprehensive capabilities in strategy, innovation, design, technology and data to help clients achieve their purpose and unlock new avenues of growth, while creating meaningful and inclusive experiences for all. Since 2013, Yohan has been instrumental in establishing Deloitte Digital's presence in Canada. His contributions span across various service offerings, where he has been responsible for both organic and strategic growth initiatives. With 20 years at Deloitte, he gained a comprehensive understanding of client challenges across a variety of sectors, generating innovative ideas that leverage technology, talent, and diversity.

Irwin leads the Deloitte Digital practice in SEA, and is part of the regional Technology & Transformation team. He specialises in digital strategy, digital technology, and customer experience transformation, across marketing, commerce, and sales and services. Irwin has more than 20 years of digital transformation experience in Asia.