Some of our thoughts.
Battling for significance: How the CPG customer has changed
Embracing acceleration in the age of digital influence in retail
Deloitte leads the CRM and CX pack
In our feelings: How emotion elevates customer experience
Consumer experience in the retail renaissance: How leading brands build a bedrock with data
Salesforce acquires CloudCraze: What that means for Deloitte Digital and B2B commerce
Solving the emotional paradox: Introducing ExperienceMIX!
Delivering the retail bank of the future
Everything is an experience
How to talk with customers: What modern dating can teach us
Meet Deloitte Digital at Medallia Experience ‘16
Satisfying the customer in a real-time world: The customer-centric enterprise takes shape