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Deloitte Digital
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  • 5 Mar 2020

    In the travel and hospitality industry, experience is everything

    Ashley Reichheld and Mark Allen
    travel and hospitality customer experience
  • 19 Feb 2020

    Order up! How strategic pricing is changing the restaurant industry

    Jean Chick, Georg Muller and Evert Gruyaert
    restaurant pricing image
  • 12 Feb 2020

    What the end of third-party cookies means for advertisers

    Deloitte Digital
    third party cookies
  • 18 Dec 2019

    Just be yourself: How authenticity and diversity reigned supreme at Forbes CMO Summit

    Deloitte Digital
    forbes cmo summit
  • 17 Dec 2019

    How human values take the driver’s seat in the rental car and ride share industry

    Ashley Reichheld, Mark Allen, Jeff Tull, Emily Ballbach and Maggie Fletcher
    human experience in transportation
  • 10 Dec 2019

    The customer experience secret

    Deloitte Digital
    Digital map illustrating connections
  • 9 Dec 2019

    Deloitte Digital and Adobe are ready for Lift off

    Barbara Venneman
    woman looking at computer
  • 25 Nov 2019

    Experience selling: Five steps to transform and deliver the right B2B experience

    Paul Vinogradov, Harry Datwani and Abe Awasthi
    experience selling
  • 19 Nov 2019

    Connected Consumer Platform meets Salesforce Consumer Goods Cloud

    Stan Martin
    Salesforce and Deloitte Digital Connected Consumer illustration
  • 7 Aug 2019

    We’re only human: Exploring and quantifying the human experience

    Amelia Dunlop, Ashley Reichheld, Jannine Zucker, Maggie Gross, Christine Kang and Laura Martin
    deloitte digital ehx hero image
  • 18 Jun 2019

    Driving a more connected consumer experience

    Deloitte Digital
    Salesforce Connections 2019
  • 13 Jun 2019

    Consumer engagement is the name of the game

    Deloitte Digital
    customer engagement b2c
  • 23 May 2019

    Driving brand loyalty with emotion

    Tim Greulich and Jennifer Buchanan
    driving brand loyalty with emotion
  • 20 May 2019

    Is your agency ready for the 21st Century Integrated Digital Experience Act?

    Deloitte Digital
    IDEAct Deloitte Digital
  • 13 May 2019

    Insights from Deloitte’s fourth Global Contact Center Survey

    Deloitte Digital
    global contact center survey hero image
  • 2 May 2019

    The Future of Service: Elevating the human experience

    Andy Haas
    deloitte digital future of service
  • 1 Apr 2019

    Battling for significance: How the CPG customer has changed

    Deloitte Digital
    Read how the CPG customer has changed
  • 18 Mar 2019

    Embracing acceleration in the age of digital influence in retail

    Deloitte Digital
    digital influence in retail hero image
  • 12 Mar 2019

    Deloitte leads the CRM and CX pack

    Deloitte Digital
    swimmer hero image
  • 5 Mar 2019

    In our feelings: How emotion elevates customer experience

    Tom Eshelby
    in our feelings hero image
Previous Next 48 total
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