Drive hyper-growth by elevating the human experience at every interaction.

Hux is a proprietary platform of technology built to integrate assets from Deloitte Digital and our alliances to support every stage of the customer experience management life cycle. Hux is built for optimal flexibility, so that it can be connected to both the client’s and Deloitte’s data and technology ecosystems seamlessly, securely, and compliantly.

  • System agnostic: Hux integrates the best data, decisioning, and orchestration technologies available, and is built to work with whatever technologies our clients do.
  • Proven, ready assets: Hux has dozens of assets built for specific marketing channels, communication tactics, business cases, and industry demands. These can be quickly customized to fit most marketing purposes.
  • End-to-end capability: Hux taps data in real time, uses ML for decisioning to orchestrate and optimize, and measures and reports on every decision and action.
  • Continuously evolving: Our team of industry experts and data scientists regularly update Hux based on technology advances, client feedback and changing needs, so you don’t have to.
  • Built to manage experiences at scale: Our Deloitte Practitioner Tool ties all aspects of data, decisioning, and orchestration together so that our Deloitte Experience Management experts can quickly and easily deliver personalized experiences for our clients

Close the loop to raise the bar

Every business seeks sustained growth. But you can’t grow what you can’t measure. Without a real-time feedback loop connecting customer data, decisioning engines, and orchestration platforms across channels, your campaigns and experience initiatives can take additional weeks or months that cost precious time to seize market share and grow revenues. The technical foundation needed to achieve these objectives across the customer journey is at your fingertips with Hux.

Interested? Get in touch

National Market Offering Leader
Experience Management
Principal, Deloitte Consulting LLP

Career Opportunities

We're elevating the human experience at every interaction.
If you want to be a part of that, check out our career opportunities or reach out to us.