Our leaders bring diverse backgrounds and perspectives to our work to create great impact for our clients, communities, and beyond. Their purpose-driven initiatives and groundbreaking client engagements across industries inspire not just our teams but also our clients to learn, innovate, and shape a better future for all of us.
Barbara is the global head of Deloitte Digital. In this role, she empowers clients across industries and around the globe to drive growth through customer and brand strategies, marketing, sales and service transformation and product innovation. Prior to this role, Barbara served as Deloitte Digital's Chief Commercial Officer, and global marketing and commerce leader, helping clients build loyal B2B and B2C relationships across customer acquisition, service, and retention programs. By championing innovation, strategy, and design, she helped brands deliver a more human-centered experience, ensuring their customers and employees felt seen, heard, and valued across all touchpoints. Barbara has more than 30 years of digital transformation experience, helping businesses evolve and grow with strategy, creativity, and leading-edge technology solutions. With a deep-rooted understanding of the industry, client challenges, and the competitive landscape, she leverages her expertise to uniquely position the value propositions that showcase the full depth of Deloitte Digital.
Barbara is the global head of Deloitte Digital. In this role, she empowers clients across industries and around the globe to drive growth through customer and brand strategies, marketing, sales and service transformation and product innovation. Prior to this role, Barbara served as Deloitte Digital's Chief Commercial Officer, and global marketing and commerce leader, helping clients build loyal B2B and B2C relationships across customer acquisition, service, and retention programs. By championing innovation, strategy, and design, she helped brands deliver a more human-centered experience, ensuring their customers and employees felt seen, heard, and valued across all touchpoints. Barbara has more than 30 years of digital transformation experience, helping businesses evolve and grow with strategy, creativity, and leading-edge technology solutions. With a deep-rooted understanding of the industry, client challenges, and the competitive landscape, she leverages her expertise to uniquely position the value propositions that showcase the full depth of Deloitte Digital.
Andy Sandoz is a partner and UK chief creative officer (CCO) of the firm’s creative digital consultancy, Deloitte Digital. Andy leads Deloitte Digital’s full-range of creative services for clients in the UK, which includes oversight of those within ACNE. Andy specialises in blending creativity with emerging technologies to change the way business operates. He has experience across a wide-range of industries.
Andy Sandoz is a partner and UK chief creative officer (CCO) of the firm’s creative digital consultancy, Deloitte Digital. Andy leads Deloitte Digital’s full-range of creative services for clients in the UK, which includes oversight of those within ACNE. Andy specialises in blending creativity with emerging technologies to change the way business operates. He has experience across a wide-range of industries.
Frances is the Global Deloitte Digital leader for Strategy & Design, and a partner within Deloitte Consulting LLP. For nearly 20 years, she has helped global companies launch demand-driven digital businesses, rewire the digital codes of their commercial / go-to-market engines, and rearchitect operating models to be more customer centric and data-driven. Frances is a trusted advisor for business executives in global Fortune 100 as well as “unicorns” in various global tech ecosystems. She writes for various trade publications and speaks frequently at conferences on topics including digital, innovation, and transformation.
Frances is the Global Deloitte Digital leader for Strategy & Design, and a partner within Deloitte Consulting LLP. For nearly 20 years, she has helped global companies launch demand-driven digital businesses, rewire the digital codes of their commercial / go-to-market engines, and rearchitect operating models to be more customer centric and data-driven. Frances is a trusted advisor for business executives in global Fortune 100 as well as “unicorns” in various global tech ecosystems. She writes for various trade publications and speaks frequently at conferences on topics including digital, innovation, and transformation.
Paul is a US-based Principal with Deloitte Digital and has been with the firm for over 20 years focusing on emerging technologies, software alliances and building new practices. His current roles include Global Consulting Digital Customer Leader and the Global Customer and Marketing (C&M) Ecosystem and Alliance (E&A) Leader. In the Global Digital Customer role, Paul works with member firms as they define their offerings for better connection with customers, suppliers and partners to inspire and predict new opportunities, improve service, increase engagement, and strengthen loyalty. Paul also leads our Global C&M E&A program, which focuses on scaling and designing a multi alliance strategy to execute and enhance our go-to-market initiatives across C&M globally. For more than two decades, Paul has worked globally with Deloitte consultants and clients across Technology, Retail, and Financial Services. He has helped to start and then lead many practices within the firm including Salesforce, Adobe and NetSuite, all focused on emerging technology and innovation. Paul is a champion for Equality and helping others succeed at work and in the communities in which we serve. He serves on the board of Juma Ventures, an organization focused on breaking the cycle of poverty by paving the way to work, education, and financial capability for youth across America. Paul is a father of three and a huge sports fan.
Paul is a US-based Principal with Deloitte Digital and has been with the firm for over 20 years focusing on emerging technologies, software alliances and building new practices. His current roles include Global Consulting Digital Customer Leader and the Global Customer and Marketing (C&M) Ecosystem and Alliance (E&A) Leader. In the Global Digital Customer role, Paul works with member firms as they define their offerings for better connection with customers, suppliers and partners to inspire and predict new opportunities, improve service, increase engagement, and strengthen loyalty. Paul also leads our Global C&M E&A program, which focuses on scaling and designing a multi alliance strategy to execute and enhance our go-to-market initiatives across C&M globally. For more than two decades, Paul has worked globally with Deloitte consultants and clients across Technology, Retail, and Financial Services. He has helped to start and then lead many practices within the firm including Salesforce, Adobe and NetSuite, all focused on emerging technology and innovation. Paul is a champion for Equality and helping others succeed at work and in the communities in which we serve. He serves on the board of Juma Ventures, an organization focused on breaking the cycle of poverty by paving the way to work, education, and financial capability for youth across America. Paul is a father of three and a huge sports fan.
Nick is the Global Marketing & Commerce leader for Deloitte Digital. For nearly 25 years, he worked on some of the world’s most iconic brands in the US, UK, New Zealand and Australia, and at agencies who operate at the business end of creativity. His passion for commercial creativity and his entrepreneurial mind helped launch some of the most innovative and transformative work to come out of the Australian market in the last two decades. He sits on numerous advisory boards, including the United Nations Development Programme.
Nick is the Global Marketing & Commerce leader for Deloitte Digital. For nearly 25 years, he worked on some of the world’s most iconic brands in the US, UK, New Zealand and Australia, and at agencies who operate at the business end of creativity. His passion for commercial creativity and his entrepreneurial mind helped launch some of the most innovative and transformative work to come out of the Australian market in the last two decades. He sits on numerous advisory boards, including the United Nations Development Programme.
Vincent brings deep knowledge in Digital and Customer Transformation ranging from strategy to technology realization and change enablement and is leading Deloitte Digital in Belgium. His focus is on the TMT industry where he served clients in Telco, Media and (Med)Tech and is also active in the Automotive and Energy sectors. Throughout his 25+ years consulting experience he is able to make the link between the business strategy and operational value realization. He has shaped and delivered small strategic projects as well as large scale business transformations from the Imagine into Operate stage. He holds a master in Engineering from the Ghent University.
Vincent brings deep knowledge in Digital and Customer Transformation ranging from strategy to technology realization and change enablement and is leading Deloitte Digital in Belgium. His focus is on the TMT industry where he served clients in Telco, Media and (Med)Tech and is also active in the Automotive and Energy sectors. Throughout his 25+ years consulting experience he is able to make the link between the business strategy and operational value realization. He has shaped and delivered small strategic projects as well as large scale business transformations from the Imagine into Operate stage. He holds a master in Engineering from the Ghent University.
Philippe Delhez has over 13 years of digital experience in different areas such as interactive user experience, product innovation, content - software solutions with many industry leaders and government authorities.
Philippe Delhez has over 13 years of digital experience in different areas such as interactive user experience, product innovation, content - software solutions with many industry leaders and government authorities.
Kathleen leads the Marketing and Commerce Offering within Deloitte Digital. Her professional motivation consists in helping companies leverage the full potential of their business by making meaningful connections with their customers and transforming their marketing and sales. Kathleen is a Marketing and Communication Executive with a broad experience in Marketing Strategy, Data & BI, CRM, Marketing Database Management, Digital and Marketing Automation. Core expertise in the understanding of clients’ businesses and maximizing the value of technology and data to help their business grow.
Kathleen leads the Marketing and Commerce Offering within Deloitte Digital. Her professional motivation consists in helping companies leverage the full potential of their business by making meaningful connections with their customers and transforming their marketing and sales. Kathleen is a Marketing and Communication Executive with a broad experience in Marketing Strategy, Data & BI, CRM, Marketing Database Management, Digital and Marketing Automation. Core expertise in the understanding of clients’ businesses and maximizing the value of technology and data to help their business grow.
Laurent is a Director focused on the Financial Services Industry. With a background of 15 years in consulting business, he focuses on delivering CRM (Sales, Services, marketing) & Digital transformation projects for leading banks and insurers in Belgium and EMEA.
Laurent is a Director focused on the Financial Services Industry. With a background of 15 years in consulting business, he focuses on delivering CRM (Sales, Services, marketing) & Digital transformation projects for leading banks and insurers in Belgium and EMEA.
Johan leads the DigitalMix team and service offering in Belgium within Deloitte Consulting. He focuses on our technology services towards Private clients, being fast growing scale-ups, family-driven businesses and private equity backed companies. He has more than 20 years of experience in consulting in this specific market with a broad expertise in both back-office and customer facing processes and systems. Combining his technology, finance and business knowledge, Johan helps his clients making digital transformation a reality from design to implementation, leveraging the power of cloud eco-systems.
Johan leads the DigitalMix team and service offering in Belgium within Deloitte Consulting. He focuses on our technology services towards Private clients, being fast growing scale-ups, family-driven businesses and private equity backed companies. He has more than 20 years of experience in consulting in this specific market with a broad expertise in both back-office and customer facing processes and systems. Combining his technology, finance and business knowledge, Johan helps his clients making digital transformation a reality from design to implementation, leveraging the power of cloud eco-systems.
As offering leader for DigitalMix, Kelly established the Salesforce for Private team in Belgium. This team is driven by helping Private clients (being fast growing scale-ups, family-driven businesses and private equity backed companies) through their Digital Transformation, enabled by Salesforce technology. Together, the DigitalMix team can enable a transformation across your organisation, from front end to back end. Kelly mainly supports clients to bring their Sales, Service and Marketing processes and teams to the next level of maturity.
As offering leader for DigitalMix, Kelly established the Salesforce for Private team in Belgium. This team is driven by helping Private clients (being fast growing scale-ups, family-driven businesses and private equity backed companies) through their Digital Transformation, enabled by Salesforce technology. Together, the DigitalMix team can enable a transformation across your organisation, from front end to back end. Kelly mainly supports clients to bring their Sales, Service and Marketing processes and teams to the next level of maturity.
Frédéric leads the Deloitte Digital Practice in Belgium. Deloitte Digital supports clients from digital strategy and experience missions, to deployment of digital customer, commerce and content platforms leveraging technologies such as Salesforce, Hybris and Adobe. With 21 years of experience, Frédéric has a successful track record in assisting clients with digital transformations across different industries. His areas of expertise include business, digital and CRM transformations, with technologies such as Salesforce.com, SAP or Oracle.
Frédéric leads the Deloitte Digital Practice in Belgium. Deloitte Digital supports clients from digital strategy and experience missions, to deployment of digital customer, commerce and content platforms leveraging technologies such as Salesforce, Hybris and Adobe. With 21 years of experience, Frédéric has a successful track record in assisting clients with digital transformations across different industries. His areas of expertise include business, digital and CRM transformations, with technologies such as Salesforce.com, SAP or Oracle.