Why did you join Deloitte Digital?

I participated in the Deloitte Technology Day (recruitment event for last year students), where I met a few of the colleagues of the Deloitte Digital Team. The people were so friendly and inspiring, I immediately felt a connection. This was the main reason for me to choose for Deloitte Digital.

What do you like the most in your job?

The variation that it offers: in the past 4 years I’ve been able to take up different roles in the project teams, work for different sizes of clients across multiple industries, participate in different phases of the projects, and worked with a lot of the Deloitte Digital team members. This variation allows me to be in a continuous learning state-of-mind.

What exactly do you do at Deloitte Digital?

We work on a project base. My focus lies on the ‘functional analysis’ side, as we call it. This means that on a project I will usually be on the client side conducting workshops and sessions to understand their requirements and how we can improve their processes with digitalization. The next step is to translate these requirements to system requirements that a development team can pick up to implement.

Why did you join Deloitte Digital?

I was introduced to Deloitte Digital for the first time during the technology day. I remember being welcomed by colleagues back then and the way they enthusiastically explained about the customer-centricity and the diversity of the work really caught my attention. This made me feel that I would fit in well within the team culture. The smooth hiring process was a big plus.

What is your best memory at Deloitte Digital?

I have many and these are typically during the project celebrations we have after a major project milestone. This is time where I can unwind, connect with my colleagues and reflect on the impact we have made to our client.

What's one thing on your bucket list?

Since I am quite the crossfit fanatic, I want to build my own gym and/or own a crossfit box so I can invite friends over for workouts.

Could you describe what a usual workday looks like for you?

Most part of my job is to recapitulate and translate what people of my team are doing to the client. My role is to make sure everybody in my team is confident about the work they need to do and feel enhanced. It is important that people are able to do their job.

What motivates you?

Honestly, it is the people I collaborate with on a daily basis. There are so many smart people here with who I can work with and learn from.

What would you consider as being your most valued expertise?

For me specifically, I excel in building bridges between technical people, functional people and client.

Why is Deloitte Digital a perfect match for you?

Deloitte Digital is a place and team that empowers me to be the best version of myself. I get the feeling of being in a safe place when addressing colleagues and sharing knowledge with them. Here at Deloitte Digital, we are given enough responsibilities to develop ourselves with great support and guidance from our management.

What inspires you?

What inspires me is that I can create a tool that is having an impact on the end-users and their experience. I know that I am part of a dedicated team delivering a solution in order to help the user tackle daily tasks efficiently. Being able to collaborate with my team, and exchanging knowledge is what is giving me energy on a daily basis.

How do you manage work-life balance?

Deloitte Digital provides some flexibility and liberty in our schedules. For example, I can start earlier and end sooner if my personal life obliges. If the work is done and the deadlines are met, I will be able to achieve balance for myself, at work and in my personal life.

Why is Deloitte Digital a perfect match for you?

provides me with the chance to seamlessly transition between my diverse skills in design and development. Concurrently, it allows me to expand my knowledge across various industries through engaging in client-facing assignments.

What inspires you?

I draw inspiration from the work of others, appreciating the diverse perspectives it offers. A touch of healthy competition fuels my desire to excel when witnessing others create exceptional work. Additionally, music serves as a powerful element that profoundly inspires me.

How do you manage work-life balance?

Deloitte Digital grants me the flexibility to seamlessly integrate my hobbies with work. My personal approach involves completing tasks before allowing myself to relax; this may result in extended hours on certain days, but it also affords me more leisure time on others.

Why did you join Deloitte Digital?

I was looking for an international environment where I would have the ability to explore a variety of industries, clients, and cultures. The combination of my Master’s Degree in Business Engineering, with a focus on international markets, and a project-based Postgraduate in Digital Marketing made Deloitte Digital a very logical fit.

What is your best memory at Deloitte Digital?

Deloitte is great at offering memorable training opportunities. When I started at Deloitte Digital, I had the opportunity to take some of my onboarding trainings abroad at the Deloitte Digital Atlanta offices. I got to meet many new colleagues, immediately start building an international network, and got to learn from a very diverse community. Such experiences and relationships last a lifetime.

What piece of advice would you give to your younger self?

Keep an open mind. During my first years at University, I never pictured myself working for a company such as Deloitte, while I now consider it as one of the best decisions I’ve ever made.

Why did you join Deloitte Digital?

I joined Deloitte Digital because of my interest in the global scale and the centralized knowledge this company offers. After graduating from a Bachelor of Applied Computer Sciences, I started working as a Salesforce consultant where I was able to learn more and more about the Salesforce community in Belgium. Very quickly, it became clear to me that Deloitte was one of the top players in the industry, with a lot of knowledge and skills in their team, and a diverse and international client portfolio. Eager to expand my knowledge and skill set, I joined Deloitte Digital as a Salesforce Specialist.

What exactly do you do at Deloitte Digital?

For my current project, I am a technical developer implementing solutions for Salesforce Commerce. I specifically focus on integrating different systems so that all aspects of the business can interact and run smoothly. You can think of me as a translator between two systems: while SAP and Salesforce each have their own language, I make sure that both systems can communicate effectively with each other. In addition, I also monitor the overall back-end development of the project and make sure the quality is up to Deloitte standards.

The fun thing about being part of Deloitte Digital is that your job description is not set in stone. Depending on your interests, available clients, and current projects, you can be sure that no two days will be alike.

What's one thing people don't know about you that they would be surprised to find out?

My job at Deloitte can be very technical and involves a lot of thinking. After work, to relax and unwind, I like to be creative by writing and playing music. This helps my mind relax and prepare for a new day of work. Last year, I even released my first EP, entitled Medicine. This short album is about overcoming anxiety. You can find me on Spotify under the name James Gale, a singer-songwriter who makes very moody music. Check it out!

What exactly do you do at Deloitte Digital?

My projects consist of implementing Salesforce for and with our clients. The Salesforce platform is highly configurable but there are always requirements which need some code to be implemented.

When I started I worked as developer, then I became the lead of a developers team and I am now taking the role of architect on the projects, doing the technical design of the requirements and coaching the developers during the implementation.

What piece of advice would you give to your younger self?

Never stop learning.

What's one thing people don't know about you that they would be surprised to find out?

I am brewing my own beer. For the moment, I did a raspberry witbier and a Belgian Tripel.

What inspires you in your everyday job?

I enjoy getting to work every day knowing that I can help drive forward digital transformation program at my clients. Whether it is by bringing my expertise to the table, designing the best-suited solution, coaching and growing our diverse team, bringing in the right SMEs to address specific (business or technical) questions, following-up and driving towards project progress and goals.

What are the three words that come to your mind when you think about Digital Mix?

Transformation, Partnership, Pragmatic.

What's one thing people don't know about you that they would be surprised to find out?

Next to enjoying relaxing massages myself, I am a trained massage therapist.

What do you like about the private market?

The main thing that I like about the private market is the big impact we have on client projects. We can really guide a customer on a project from start to end, collaborating closely with key decision-makers using a pragmatic, warm and personal approach. Seeing them eventually grow over the years thanks to the impact we made together is very fulfilling and amazing to see.

What are you most proud of in your career so far?

The amount of knowledge sharing that I was already able to do internally/at client projects despite my relatively young career, from presentations for smaller audiences to all of my internal technical and functional colleagues within the Customer & Marketing branch of Deloitte.

How does Integration & Automation help companies?

In today’s world a high level of speed, scale, and productivity is needed for business transformation. Integration and automation are key components when it comes to connecting the front- with the back-office and everything that is connected around these core-systems. With integration and automation problems can be easily solved within each department increasing employee efficiency, creating more value and driving innovation. It is sometimes a quite simple but very powerful tool.

Why did you choose to work for the Private Market?

Because of the way we can help our clients navigate their ERP adventure. It's wonderful to see the impact we have on their way of working. In the private market, you can make a lot of positive changes in a short timeframe, while interacting and collaborating with some amazing people, both in our team and on the client side.

Can you describe the Digital Mix culture?

Our culture is one that cultivates team spirit and excellence. You're always learning from each other due to the large variety of topics we tackle with our different clients. Everyone is willing to give in-depth explanations on any questions you might have, because we all want to see each other succeed on our projects.

How would you explain the impact we make (with NetSuite)?

We help our clients tackle issues in their day-to-day operations. We smooth out their internal processes by leveraging our best-in-class ERP and CRM knowledge. We don't just implement software, we workshop and brainstorm together with key stakeholders on the client side to gain an understanding of how we can deliver the most value and make the biggest impact through our services.