Navigate the Tension Between Short-Term Wins and Long-Term Vision.
Marketing strategy
Artificial intelligence (AI)
Customer experience
Customer retention
Marketing Trends
Master the CMO Balancing Act: Thrive in the Age of Marketing Transformation.
The modern CMO faces a constant paradox: deliver immediate results while building enduring brand equity. Drive short-term ROI while laying the foundation for sustainable growth. It's a high-wire act, demanding both agility and strategic foresight.
Deloitte Digital's latest report, 'The CMO Balancing Act' provides a practical framework for thriving in this complex landscape. We've leveraged our proprietary AI capability, NavigAite™, and the expertise of leading CMOs to deliver actionable insights and proven strategies.
Download 'The CMO Balancing Act' and discover how to:
Rewire Your Marketing Operations: Move beyond outdated processes and embrace a lean, agile approach. Build centres of excellence, optimise agency partnerships, and leverage GenAI for workforce transformation. Unlock efficiency and fuel innovation.
Master the MarTech Maze: Navigate the ever-expanding technology landscape with confidence. Make strategic investments that align with your business goals and maximise your ROI. Break down silos and foster cross-functional collaboration to unlock the full potential of your tech stack.
Build True Customer Loyalty: Flip the script on traditional loyalty programs and create enduring customer relationships. Demonstrate your loyalty to customers through obsessive understanding, executional excellence, and consistent value delivery.
Win the Content Battle: Cut through the clutter and create content that resonates. Master data-driven decision-making, experiment with new formats, and embrace GenAI to amplify your content's impact. Deliver personalized experiences that drive engagement and conversion.
Become a Future-Fit Leader: Develop the essential skills and leadership qualities to thrive in the ever-evolving marketing landscape. Embrace adaptability, cultivate technology fluency, and champion a creative renaissance. Lead with confidence and inspire your team to achieve extraordinary results
Dannie is a Partner in Deloitte’s Customer & Marketing practice, leading major digital transformation projects in both B2B and B2C, focusing on commercial excellence, commerce, customer experience, go-to market strategy, and business model innovation. She has extensive experience in the Consumer Goods & Products industry, including 15+ years in the Tobacco segment where she has worked for, among other, PMI, JTI and BAT. Dannie has a passion for helping humans harnessing the innovative power of technology through human-centred design techniques.