How we’re elevating the human experience when it matters most
This spring brought with it a new normal for businesses—and society—everywhere. As we adjust, our teams are staying busy finding creative ways to help our clients elevate the human experience and unlock their possible. Here’s how.
Now, more than ever, it’s important to find new ways to connect. And Deloitte Digital is doing just that—creating connections across the breadth of our people, organization, and ecosystems to make an impact that matters to our clients and to society. All guided by our aspiration to elevate the human experience. Take a look at how our team of excellent humans is hard at work delivering digital experiences alongside a few of our alliances:
Personalization at scale with a human touch
Deloitte Digital and Adobe go waaay back, and our alliance works hard to continuously elevate and humanize innovative technology for our clients. Recognized as Adobe’s 2020 Digital Experience Solution Partner of the Year, we’re collaborating to deliver dynamic solutions that help you drive connection, loyalty, and growth with each interaction.
This honor is a result of our mutual dedication to helping brands harness the latest in technology and data analytics to create more deeply personal experiences. So proud of our team for their hard work on all things human!
We also just wrapped up another incredible Adobe Summit where we showcased how, with Adobe, we’re putting people at the center of everything we do.
We’ve got customer experience management covered
Another way we’re elevating the human experience? By developing offerings with the Qualtrics platform that humanize and measure business value. Our collaboration creates differentiated customer experiences that drive impact from the front to the back office, and we couldn’t be happier about it.
In fact, Qualtrics Partner Network, the leader and creator of the experience management (XM) category, selected Deloitte Digital as its Customer Experience Partner of the Year in recognition of our success and innovation of Qualtrics’ customers’ XM programs. By working with Qualtrics’ experience data platform, we’re able to create more human experiences that are better for all, and better for the bottom line.
Eighth time’s the charm? Yep, Gartner says so
Our pal Andy Main (you may know him as Global Head of Deloitte Digital) says, “At Deloitte, we look beyond the customer to shape and elevate the human experience in everything we do. Today, a commitment to building a human-first enterprise is more important than ever before—to both transform business and uncover new opportunities for growth.”
And we couldn’t agree more! Centering the human in everything we do is part of the reason that for the eighth consecutive year, Gartner, the world’s leading technology and advisory company, has named Deloitte the global leader in CRM and customer experience in its February 2019 and April 2020 Magic Quadrant for CRM and Customer Experience Implementation Services reports.
What’s Gartner calling our winning strategy? Our approach to collaborative innovation, scale, consulting expertise, and CX transformation competencies.
Digital transformation done right
When it comes to helping our clients create a more sustainable business, cloud transformation is high priority. And in these unprecedented times, the flexibility, power, and security of Google Cloud—paired with Deloitte’s industry-specific solutions and experiences—is helping clients quickly navigate change and solve for dynamic new opportunities.
In a testament to our team’s ability to provide exceptional service, Deloitte has been recognized as Google Cloud’s Services Partner of the Year for the third consecutive year. We couldn’t be prouder of continuing to help our clients fulfill their possible by innovating, building, and delivering the right Google Cloud solutions.
Accolades aside, we’ll be over here continuing to elevate the human experience for our clients. And when you’re ready to imagine, deliver, and run your future.