Building next-generation sales capabilities to increase effectiveness
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Marketing strategy
Digital Transformation
Customer experience
Analytics
Today’s sales leaders tap into the power of people and technology to spark new growth and create a cohesive buyer and customer journey.
Building great personal relationships will continue to be critical to crafting a steady pipeline of new and repeat business. The right digital tools can help smooth the way for better-qualified leads, shorter sales cycles, and easier closing processes while also helping you create the highly personalized experiences that today's customers expect.
The future of sales in human + digital
Technology has changed how we work and live. It is also transforming how we sell. B2B customers want creative, effective, and fast solutions. They also want to navigate aspects of the buying journey on their terms and timetables. Adapting and embracing a “yes/and” method that unites the high-touch human sales approach with digital tools that enhance and improve customer relationships helps sales leaders meet these needs.
"Deloitte Digital helped us implement a Salesforce solution that completely transformed how our sales assistants work. Before we started using the Salesforce solution, sales assistants would have to spend three to four hours preparing for a client meeting. Now all the information financial advisors need is right there at the click of a button."
Greg Beltzer
Head of technology, RBC Wealth Management – US
Our work in action
The future of B2B sales is here. Explore our sales transformation solutions.
"Putting buyers first is rooted in years of research on how buyer behavior continues to evolve, and as a result, organizations are redesigning their selling motions. They're ramping up on sales enablement teams and capabilities and evolving the digital buyer journey. The future of sales focuses on blending human and digital elements together."
Paul Vinogradov
Principal, Deloitte Digital sales transformation leader
