Understand the real costs, risks, and governance of AI, and modern technology. Learn from real-world examples. Leave with answers.
Technology is becoming more complex, distributed and difficult to govern. Cloud, SaaS, AI, data and third-party platforms are creating new opportunities for organisations, but, they are also introducing new costs, risks and dependencies.
Yet many organisations still struggle to answer some fundamental questions: What are we actually running? What are we really spending? Where are the risks? And who is accountable when things go wrong?
This half-day event brings together technology leaders, CEO, COOs, CIOs, CFOs and decision-makers to address these challenges head-on. Through practical perspectives, real-world lessons and actionable frameworks, we’ll explore how organisations can understand what they are running, control the risks, respond effectively when things go wrong, and build the foundations to adopt new technology with confidence.
You’ll gain perspectives on how to:
- Identify and manage hidden costs and dependencies.
- Strengthen technology governance and accountability.
- Assess and control emerging AI and technology risks.
- Build more effective incident response and resilience.
- Prepare your organisation to adopt new technology with confidence.
Programme
08:30 | Registration and coffee
08:30 | Registration and coffee
Arrive at the Salini Resort to register and connect with fellow attendees, enjoy a coffee, get ready for the event.
09:15 | Introductions and welcome
09:15 | Introductions and welcome
Introductions & welcome - Conrad Cassar Torregiani, Partner, Deloitte Malta
09:30 | AI won’t transform your organisation. You will
09:30 | AI won’t transform your organisation. You will
AI will not create advantage because an organisation has access to it. During their session, Karen Cuschieri, Director, Deloitte Digital and Karen Youssef, Senior Manager, Deloitte Digital will share how advantage comes from making deliberate choices about where AI matters, redesigning work around those choices, and equipping people to execute responsibly.
10:00 | Building the foundations for AI at scale
10:00 | Building the foundations for AI at scale
Luke Bugeja, Senior Manager, Deloitte Digital, Matthew Scerri, Senior Consultant, Deloitte Digital & Godwin Caruana, Consultant, Deloitte Digital, will explore how robust Data Governance, Sovereignty, and Maturity strategies create the trusted, secure, and scalable foundations needed to unlock the full potential of AI.
10:45 | AI that works: A case study | The Office of the Ombudsman
10:45 | AI that works: A case study | The Office of the Ombudsman
Andrea Muscat, Senior Manager, Deloitte Digital and Ludwig Vella, Manager, Deloitte Digital will talk about the work done with The Office of the Ombudsman to implement Salesforce Agentforce for case management. The discussion will explore how digital tools can support case-handling teams, including what worked, what proved harder than expected and what others can learn.
11:00 | Panel Discussion: From AI trust to cyber resilience
11:00 | Panel Discussion: From AI trust to cyber resilience
As organisations adopt AI and deploy technology faster, the challenge is keeping control of what they introduce, who is accountable, and how they respond when things go wrong.
This discussion will weplore how organisations govern AI and technology, manage privacy and third-party risk, and respond to a serious cyber incident, from the first alert to regulatory decisions, customer communications and recovery.
Moderator: Kurt Rapinett, Senior Manager, Deloitte Digital
Panellists:
- Damian Heath, Partner, Deloitte Malta
- Sandro Psaila, Partner, Deloitte Malta
- Deo Falzon, Senior Associate, Deloitte Legal
- Jonathan Cassar, Chief Information Officer, MITA
11:30 | Coffee break
11:30 | Coffee break
Time to take a break, stretch your legs and connect with peers.
11:45 | The AI-enabled Chief Legal Officer
11:45 | The AI-enabled Chief Legal Officer
Gianluca Busuttil, Partner, Deloitte Legal will share how Deloitte Legal is leverging AI to deliver better service; and how they are helping CLOs play a role within their organisations’ AI governance to help deliver value.
12:15 | A business leader’s guide to AI Economics
12:15 | A business leader’s guide to AI Economics
Pierre Mallia, Partner, Deloitte Malta will address the platform costs behind AI, from understanding tokens and the cost of individual prompts to identifying the key drivers of AI spend. He will also look at practical strategies to optimise usage and manage budgets.
12:45 | AI that works: Real-world examples from GO plc
12:45 | AI that works: Real-world examples from GO plc
A presentation by Brian Cohen, Senior Manager, GO plc
13:00 | Panel Discussion: From AI ambition to business value
13:00 | Panel Discussion: From AI ambition to business value
What does it really take to turn AI ambition/expectations into business results? Business leaders from across Malta’s industries will share candid lessons on technology investment, company-wide transformation, people and risk. During this panel discussion you will hear about what worked, what proved harder than expected, and how organisations are moving beyond the AI hype.
Moderator: Joseph Casha, Senior Manager, Deloitte Digital
Panellists:
Nikita Zammit Alamango, Chief Operating Officer, ARMS
Heytem Al Ziyani, Senior IT Manager, IIG Bank Malta
Nick Tonna, Chief Revenue and Growth Officer, BMIT Technologies
13:30 | Closing remarks followed by Networking lunch
13:30 | Closing remarks followed by Networking lunch
Final thoughts for the day, followed by networking lunch where you can connect with peers.
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