Mark is a Principal, Deloitte Global Customer Offering Portfolio Leader, and Global Head of Deloitte Digital. Mark is responsible for the global strategy formation, prioritization, and go-to-market orchestration of our Customer offering services to exceed our clients’ global transformation needs in all customer-engaging areas including customer strategy, agency/creative, marketing, commerce, sales, service, and digital products across our firm’s advisory, implement, and operate portfolio, and across all commercial industries and government/public sectors. Mark has had the privilege to work with the world's most prominent brands spanning numerous industries, including automotive (OEM and captive finance), consumer/retail, financial services, healthcare (payor/provider), life sciences (biomedical device, pharma, specialty), media & entertainment, public sector, and technology (software, hardware, semiconductor). In his role, Mark helps our clients create compelling customer experiences that align with their brand ambition, increase customer loyalty and drive profitable growth.

Yohan is the Global Sales and Service leader for Deloitte Digital. He’s passionate about leveraging his teams’ comprehensive capabilities in strategy, innovation, design, technology and data to help clients achieve their purpose and unlock new avenues of growth, while creating meaningful and inclusive experiences for all. Since 2013, Yohan has been instrumental in establishing Deloitte Digital's presence in Canada. His contributions span across various service offerings, where he has been responsible for both organic and strategic growth initiatives. With 20 years at Deloitte, he gained a comprehensive understanding of client challenges across a variety of sectors, generating innovative ideas that leverage technology, talent, and diversity.

As the Nordic Leader for Deloitte Digital, Martin Bryn helps clients navigate a disruptive age by harnessing the power of AI and digital innovation. He is passionate about building transformative, sustainable organizations that are equipped to thrive in the future. Martin's core mission is to deliver exceptional, industry-defining customer experiences while creating meaningful impact for his teams and society. His expertise lies in crafting customer-centric strategies, processes, and applications that unlock significant value through AI. By blending transformational leadership with a deep understanding of technology and disruptive innovation, Martin empowers organizations to achieve sustainable growth in a rapidly evolving digital landscape. In his role at Deloitte Digital, Martin is committed to accelerating client transformation by delivering innovative, AI-driven solutions that place the customer at the center of the business

A passion for combining technology and creativity has shaped Barry's 20+ year career spent designing and delivering digital transformation for global organisations - with a focus on achieving tangible impacts. He has worked across most industries, but in recent years focused mainly on the Manufacturing sector, where he has helped clients achieve goals related to designing great omni-channel B2B buying experiences, improving field service efficiency, growing aftermarket sales, turning data into actionable insights and exploring and implementing new "as a service" business models.

Johan is a Partner leading Deloitte Digital in Sweden and our Nordic Salesforce practice. He has 18 years’ experience in directing and delivering consulting engagements in the area of strategic performance improvement through the successful implementation of strategy, systems and organisational design. Johan’s main focus is digital transformation and customer engagement solutions, leading and implementing technology enabled change across a wide range of organisations including telecoms, financial services, automotive, manufacturing pharmaceutical, consumer goods and public sector.

Mads Bøcher Lindquist is a Partner at Deloitte Digital with over 10 years of experience building digital transformation programs for international companies. He works at the intersection of strategy, technology, and data to empower commerce and marketing transformation programs. Mads is passionate about new and immersive technologies that create opportunities for business and operating models, while adding new layers to the customer experience. He has extensive expertise in identifying and profiling customer journeys for use in As-Is/To-Be CX strategies and marketing technology projects. Mads has gained significant experience in supporting a complex stakeholder landscape with multiple agendas.