Mobile devices are unleashing productivity and collaboration in the workforce, especially for the 70 percent of workers who don’t sit behind a desk every day. Here’s how leaders can capitalize on the mobile-empowered workforce.

The future of work will be driven by three forces changing how and where we work: automation and cognitive technologies, which are augmenting how people and machines work together; new workforce portfolios, including full-time, part-time, managed services, freelancers, gig workers, and crowds; and new ways of working. The explosion of smartphones and tablets has created a new way of living and working. With more than five billion people connected to mobile services, digital and mobile connectivity is shifting how we work and the relationship between businesses and their extended workforces. To better understand this shift and where it’s going, we interviewed Mike Brinker, global Deloitte Digital leader, Deloitte Consulting LLP.


This article was originally published on Deloitte Insights. Read the Q&A here.