Reimagine the service experience
Deliver a differentiated customer and employee experience while creating a more efficient contact center.
Meet TrueServe™ by Deloitte Digital
TrueServe™ is an integrated suite of leading contact center technologies and industry-specific accelerators. It’s ready to help you deliver the right service, on the right channel, right now. And with cloud, AI, and analytics capabilities built in, it can help prepare you for whatever challenges and opportunities tomorrow may bring.
With a right-channel approach to get customers into the best engagement channel based on their needs, TrueServe™ elevates service experiences while helping to control operating costs. The analytics capabilities within the solution provide strategic insights to increase contact center responsiveness and enable continuous optimization. TrueServe™ is designed with flexibility and modularity to meet you where you are on your journey and accelerate your path to value.
Interested? Get in touch
Andy Haas, TrueServe™ General Manager, Managing Director, Deloitte Consulting LLP
Anuj Maniar, TrueServe™ Go-to-Market Leader, Principal, Deloitte Consulting LLP
Kevin Hall, TrueServe™ Chief Product Officer, Managing Director, Deloitte Consulting LLP
Transforming contact centers through technology
Right service. Right channel. Right now.
Deloitte Digital announces TrueServe™ solution