What happens when a chief futurist and a chief experience officer come together to talk about the future of humanity’s experience with technology?
Check out our newest podcast featuring Deloitte’s chief futurist, Mike Bechtel, and Deloitte Digital’s chief experience officer, Amelia Dunlop. In this five-episode series, Mike and Amelia share their thoughts on the future of what it means to be human in the world of increasingly sophisticated AI.
Tune in to explore the following topics:
Episode 1
Why humans?
What can you do when the future arrives faster than you expected?
Episode 2
Productive discomfort
In our rush to move faster, do we risk losing what makes us better?
Episode 3
The rise of new skillsets
Tomorrow’s challenges demand new skills, but which ones are crucial in the age of AI?
Episode 4
Everything changes, everything remains the same
As machines take on new roles, what will be left for humans to do?
Episode 5
Elevating the North Star
How can we level up in a future that’s coming fast and sometimes feels daunting?
As Chief Experience Officer at Deloitte Digital, Amelia Dunlop helps companies develop winning strategies that combine innovation, creativity, and digital strategy. She was recognized as one of the Top 50 Women Leaders of Massachusetts for 2023 by Women We Admire! and received Consulting Magazine’s 2020 Top Women in Technology Award for Excellence in Innovation. Amelia leads a team of problem solvers who use human-centered design and customer insights strategy to help businesses shift their focus from the customer experience to the human experience. As marketers, she says we have an opportunity to create more human experiences—earning long-term loyalty and trust in the process. Author of Elevating the Human Experience and co-author of The Four Factors of Trust, both national bestsellers, Amelia writes and speaks regularly about human experience, trust, creativity, and customer strategy.
The evolving role of the chief experience officer
How can AI enhance the customer experience?
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