Transform customer experience
Design intuitive interactions
We conducted an “Ease of Doing Business” pain-point analysis of the VMware customer and partner online experience. Our improvement recommendations led to the conception, design, and implementation of a new solution for global digital marketing and online customer and partner self-service.
Our ongoing contributions to VMware’s business strategy, creative conceptualization, UX design, and technical delivery have helped VMware establish a long-term, collaborative approach to their web and mobile initiatives.
A digital marketplace and self-service solution
We focused on helping VMware create more engaging and intuitive online interactions to improve their customer, partner, and employee experiences. Our work on both projects helped create a long-term foundation for web and mobile at VMware and have received significant recognition in the marketplace from customers, partners, and analysts alike.