Read all about everything we will be doing and speaking about at Adobe
See how Deloitte Digital is elevating the human experience at Adobe Summit.
Deloitte Digital is returning to Adobe Summit as a top-tier, Diamond-level sponsor for the 12th consecutive year. At this year’s event, we will showcase how, together with Adobe, we’re helping clients deliver dynamic, human-centered solutions that drive deeper connections, loyalty, and growth with each interaction.
Our Work
See how Deloitte Digital is elevating the human experience at Adobe Summit
Economic headwinds: a brand's time to thrive
Join Deloitte Digital and fellow marketers to discuss how economic headwinds influence the decisions marketers make, what consumers are saying, and how to create opportunities for marketing growth during these times.
B2B Reimagined: Innovating Loyalty In a Digital-First World
Elevating your marketing campaigns with Adobe Marketo Engage
Deeply connected marketing campaigns can sometimes turn into a bowl of spaghetti, not to mention tracking down errors spanning different campaigns. And explaining the complexity and effort behind your hard work? That's only the start. Learn how Marketo Engage is elevating the marketer's experience with customer journeys. Marketo Engage Champion Courtney Tobe from Deloitte will share how implementing this elevated experience in Marketo Engage will help her customers improve overall efficiency.
Six trends that are transforming marketing
Get a first look at the report and learn how you can:
01
Put agility at the core
Create a single view of the customer
02
Embrace istributed marketing
Mitigate compliance and security risk
03
Consolidate “madtech”
Improve the experience of creating, managing, and validating customer journeys
04
Infuse B2B Marketing
Drive an experience-driven commerce journey through storytelling
The future of CX: inspiring trust and loyalty in B2C
Earning and maintaining customer loyalty is a challenge for many leaders in today’s fast-paced digital world. Recent Deloitte Digital research revealed that while 79% of B2C leaders believe customers have somewhat or very high trust in their company’s brand, only 52% of customers agree. That’s a 27% gap, and one that needs to close for leaders to truly understand and reach their customers.
1
THE FUTURE OF CX: INSPIRING TRUST AND LOYALTY IN B2C
Wednesday, March 22 | 2:30 - 3:30 p.m. PT
2
ELEVATING YOUR MARKETING CAMPAIGNS WITH ADOBE MARKETO ENGAGE
Tuesday, March 21 | 4:00 - 5:00 p.m. PT
B2B REIMAGINED: INNOVATING LOYALTY IN A DIGITAL-FIRST WORLD
oin Deloitte Digital and our clients in a panel discussion that details how we leverage the Adobe Experience Cloud to not only solve clients’ pain points, but to transform their organizations.
During this session, our panel will share how their organizations use Adobe Experience Cloud products to:
Improve ROI by delivering personalized customer experiences at scale
B2B REIMAGINED: INNOVATING LOYALTY IN A DIGITAL-FIRST WORLD
Tuesday, March 21 | 2:30 - 3:30 p.m. PT
B2B Reimagined: innovating loyalty in a digital-first world
Today, brands are expected to deliver personalized, targeted experiences across the buyer journey. However, operational inefficiencies, data siloes, and disjointed systems can prevent B2B organizations from realizing personalization at scale. While these barriers seem overwhelming, B2B organizations can overcome them and accelerate long-term growth by architecting a highly integrated MarTech stack.
Interested?
Get in touch
Carl Hughes
Global Leader - Energy & Resources
Carl is the global head of Deloitte’s Energy & Resources practice. He is a senior audit partner, based in London, with nearly 30 years’ experience of the oil & gas, mining and utilities industries focusing principally on the provision of audit, due diligence, transaction support and advisory services. He has experience of working with Boards to help identify and address issues and risks in their businesses including matters related to governance, organisation, finance, risk and M&A.
Carl Hughes
Global Leader - Energy & Resources
Carl is the global head of Deloitte’s Energy & Resources practice. He is a senior audit partner, based in London, with nearly 30 years’ experience of the oil & gas, mining and utilities industries focusing principally on the provision of audit, due diligence, transaction support and advisory services. He has experience of working with Boards to help identify and address issues and risks in their businesses including matters related to governance, organisation, finance, risk and M&A.
Global Adobe Alliance
At Deloitte Digital, we understand that in today’s uncertain economic environment, leaders are being asked to make decisions with more rigor and more transparency—and yet still be resilient enough to respond to rapidly shifting customer expectations in ways that foster loyalty.
Six trends that are transforming marketing
Get a first look at the report and learn how you can:
01
Put agility at the core
Create a single view of the customer
02
Embrace istributed marketing
Mitigate compliance and security risk
03
Consolidate “madtech”
Improve the experience of creating, managing, and validating customer journeys
04
Infuse B2B Marketing
Drive an experience-driven commerce journey through storytelling
Interested?
Get in touch
Carl Hughes
Global Leader - Energy & Resources
Carl is the global head of Deloitte’s Energy & Resources practice. He is a senior audit partner, based in London, with nearly 30 years’ experience of the oil & gas, mining and utilities industries focusing principally on the provision of audit, due diligence, transaction support and advisory services. He has experience of working with Boards to help identify and address issues and risks in their businesses including matters related to governance, organisation, finance, risk and M&A.