Elevating the human experience, together.
In a world of unprecedented connectivity and changing customer expectations, elevating the human experience requires more than just the latest creative and technology, but deep insight into human behavior and an understanding of what’s possible.
We combine creative digital capabilities and the broad reach of an advertising agency to challenge the status quo, powered by data and analytics, deep business insight, and the technical and organizational experience of the world’s largest consultancy.
By harnessing the power of human understanding to solve for unmet human needs, we can help you build deep personalization into customer experience to drive connection, loyalty, and ultimately—growth.
At Deloitte Digital, we help clients see what’s possible, identify what’s valuable, and deliver on it. And together with Adobe, we’re collaborating to deliver dynamic digital marketing and customer experience solutions that drive sales and inspire user loyalty with each interaction.
Deloitte Digital and Adobe: Delivering more personal brand experiences
DigitalMIX signifies Deloitte Digital's continued investment in our alliance with Adobe to enhance our portfolio of digital marketing services. We've taken MarketMix one step further to create an ecosystem platform that combines Deloitte Digital's pre-configured, cloud-based, and on-premises services across the digital enterprise to help provide marketers with a one-stop shop for strategy, digital processes, design, and technology that will help allow for better customer engagement, conversion, and loyalty.
Included within DigitalMIX is Deloitte Digital's existing suite of industry-specific tools and services to help marketers integrate, accelerate, and operate Adobe Experience Cloud, Adobe Experience Manager (AEM), and Digital Asset Management (DAM) with speed and agility.
With this multi-solution portfolio of services, Deloitte Digital offers a set of core marketing technology and industry accelerators to address customer needs; pre-built integrations with leading CRM, ecommerce, and ERP systems; along with digital strategy, digital marketing, creative, analytics, and operations.
Explore how our DigitalMIX-powered solutions can help you meet the business challenges that are specific to your industry.
Powered by DigitalMIX and customized for the public sector’s unique requirements, Deloitte Digital’s CitizenConnect platform is helping make government work for citizens. CitizenConnect combines Deloitte’s extensive public sector experience with innovative solutions from Deloitte Digital and Adobe, allowing agencies to bring retail-like experience to government services.
The traditional buying process is changing—digital-savvy consumers now demand personalized shopping experiences, tailored choices, immediate feedback, transparent interactions, and a closer connection with brands. In response to this rapidly shifting landscape, Deloitte Digital’s Consumer Direct, an insights-driven platform, connects Adobe with other best-in-class technologies to create customizable experiences and increase direct customer engagement.
DigitalMIX Field Enablement App
Deloitte Digital knows that the next wave of workplace transformation is all about mobile-enablement strategies that go well beyond multiple point solutions. With our Field Enablement App, we are helping clients eliminate competing point solutions and overlapping content repositories to establish secure, effective, two-way communications between operations, leadership, and mobile users.
Customers who have a positive emotional experience with a brand are 15 times more likely to recommend, 8 times more likely to trust, and 7 times more likely to purchase from that brand, but organizations often lack the emotional content to drive offers, actions, and interactions—until now. Deloitte Digital created ExperienceMIX, a solution that pairs traditional customer analytics with emotional data to deliver personalized, contextual experiences.
Media viewing habits are changing, and with no shortage of content options and ad experiences influencing viewer behavior, it’s difficult to stay top-of-mind with digital audiences. To meet this challenge, Deloitte Digital created StreamMIX, an over-the-top (OTT) platform to help Media & Entertainment companies launch, monetize, and manage direct-to-consumer (DTC) content offerings. As part of Deloitte Digital’s broader DigitalMIX™ ecosystem platform, StreamMIX is a scalable, cost-effective and industry-tested solution that can help M&E companies acquire, service, and retain audiences more effectively and to do business more efficiently.
DigitalMIX: A one-stop-shop for strategy, digital processes, design and technology
Adobe Summit is the premier global digital experience conference, bringing together 16,000 digital experience technologists and professionals in Las Vegas to learn, share, and discover the latest trends and strategies in delivering personal and engaging customer experiences. Adobe Summit 2019 was our biggest and boldest presence to date—check out highlights in the video below and learn more about how Deloitte Digital elevated the human experience at Summit!
Adobe Summit 2019: Experience is Everything
Adobe Alliance Brochure
Consumer Direct Brochure
Whitepaper: Data Driven Campaign Management and the Customer Experience
Field Enablement App Brochure
POV: The Future of Advertising: Advanced Personalization and Ad Targeting