Let humans be heroes, let AI handle the rest with Deloitte Digital at Dreamforce 2026. Together with global Agentic AI leaders across industries, we’ll explore how to turn AI ambition into measurable results through can’t-miss sessions, interactive demos and one-of-a-kind, intimate experiences at the Deloitte Digital House.
FEATURED EXPERIENCES
EVENT SCHEDULE
Realize Agentforce's value in a multi-agent world as Deloitte Digital and Northwell Health share governance, interaction patterns, and controls to scale a coordinated AI capability.
Speakers:
When: Tuesday, Sept. 15 | 8:30 - 9:10 a.m. PDT
Where: Metreon AMC, L3, Theater 10
Discover how Emerson transformed legacy B2B commerce into modern, headless experiences that simplify buying, improve customer experiences and create a scalable foundation for future innovation.
Speakers:
When: Wednesday, Sept. 16 | 9:30 - 9:50 a.m. PDT
Where: Moscone West, L2, Theater 4
Discover how Pearson, Deloitte and Salesforce use AI and agentic technologies to unify hundreds of fragmented digital web experiences and rethink customer experience design.
Speakers:
When: Wednesday, Sept. 16 | 10:30 - 11:10 a.m. PDT
Where: Metreon AMC, L3, Theater 9
Huntington Bank and Deloitte Digital share how they transformed commercial lending on Salesforce, creating an end-to-end platform that improves efficiency, agility, and client experiences.
Speakers:
When: Wednesday, Sept. 16 | 11:30 a.m. - 12:10 p.m. PDT
Where: Moscone South, LL, Content Pavilion, Stage 7
From roadside assistance to insurance and travel, hear how AAA Auto Club Group connected experiences across the business with Salesforce. Explore shared results, lessons learned and what's next.
Speakers:
When: Wednesday, Sept. 16 | 12:30 - 1:10 p.m. PDT
Where: Metreon AMC, L3, Theater 9
Learn how the largest Title IV-D operations in the country achieved total transformation and modernized their operations by retiring a 30-year-old mainframe and moving workloads to Salesforce.
Speaker:
When: Wednesday, Sept. 16 | 3:00 - 3:40 p.m. PDT
Where: Metreon AMC, L3, Theater 10
MEET OUR LEADERS
Harry Datwani is Deloitte’s Global Salesforce Chief Commercial Officer, leading the strategic growth and innovation of Deloitte’s Salesforce business worldwide. He oversees global strategy, market positioning, and performance, driving transformative solutions and expanding the alliance’s impact across industries and regions. A champion of agentic AI in the front office, Harry empowers teams globally to deliver enhanced efficiency, personalization, and measurable client value through advanced digital solutions. With over two decades of experience, he specializes in customer and growth strategy with deep experience in the Sales domain and has helped Fortune 500 companies across industries achieve profitable growth and differentiated experiences for their sellers, partners, and customers. He is dedicated to leveraging technology for growth and value creation and has spent the last 12 years in the Salesforce ecosystem. Previously, Harry led Deloitte Digital’s U.S. Salesforce team, focusing on commercial excellence, talent development, and cross-disciplinary collaboration to solve complex client challenges. He is a frequent contributor to Adweek, The Wall Street Journal, and other business publications, sharing insights on digital transformation and sales effectiveness. Harry holds a degree from the University of California, Los Angeles (UCLA). He actively supports initiatives within the technology sector and is passionate about mentoring the ecosystem’s next wave of leaders. Outside of work, Harry enjoys traveling with his wife and two sons, experimenting with new recipes, and curating playlists as a lifelong music enthusiast.
Karl is a Principal at Deloitte and the U.S. Lead Alliance Partner for the Salesforce Alliance, where he leads with a vision to redefine enterprise transformation. As an industry thought leader, Karl drives strategic growth by aligning Deloitte’s unparalleled capabilities with Salesforce’s innovative platform, helping organizations reinvent their operating models and customer engagement from the ground up. He is committed to championing forward-thinking solutions that position clients to thrive in an ever-evolving landscape. With over 20 years of experience, Karl has consistently built, scaled, and inspired high-performing teams and practices across global markets. He has pioneered new market offerings and led the development of transformative, end-to-end enterprise programs that set new standards for excellence within the Salesforce Alliance and beyond. His leadership extends to shaping successful go-to-market strategies as Deloitte’s Global Salesforce Sales Leader, where he empowered teams and clients globally to deliver impactful results on the world's most complex business challenges. Karl's transformational approach centers on creating measurable value, accelerating innovation, and building cultures of collaboration and inclusivity. He is recognized for elevating quality standards, nurturing future leaders, and bringing a differentiated industry perspective to every engagement. His passion for visionary leadership is matched by a personal commitment to delivering tangible client outcomes and fostering enduring relationships across Deloitte’s alliance landscape. Drawing on a wealth of international experience - having lived in Germany, France, Mexico, Peru, Spain, and Venezuela - Karl brings a unique global lens to his work. Outside of Deloitte, he enjoys playing chess with his son, engaging in table tennis, and pursuing his interest in aviation.
Socia responsable de la Práctica de Salesforce y Líder de Activos en DSLA. Se especializa en proyectos de Experiencias del Cliente.
Christian Eissner, Lead Partner for Digital Customer, specializes in complex CRM cloud projects. His expertise lies in digital transformation, customer experience, marketing, sales, and customer care, with a focus on the automotive and manufacturing sectors.
Ken Ohama is Deloitte's APAC/JP Alliance lead for Salesforce, focusing on scaling and evolving the relationship. He's also the JP Government & Public Services Consulting Lead and a non-Executive Board Member of Deloitte Japan.
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