Shifting consumer preferences and rising costs are transforming the automotive industry. Join Matt Murphy, chief operating officer of AVVA, and Rodolfo Dominguez, Deloitte’s Auto Tech practice leader, as they reveal how vehicle subscriptions are boosting equity and driving connectivity.
How automotive subscriptions are boosting equity in mobility and driving connectivity
Consumers have become more willing to give up traditional car ownership as they continue to feel the pinch of expensive monthly car payments. What else is driving investment in this area? And what do we expect the future of car subscriptions to look like? Matt Murphy, COO of AVVA, and Rodolfo Dominguez, Deloitte’s Auto Tech practice leader, join us to explore this shift in vehicle ownership and how auto companies can elevate the customer experience.
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On today's episode
Consumers are increasingly ditching traditional car ownership due to rising costs. What else is fueling this trend? And what does the future hold for car subscriptions? Join Matt Murphy, chief operating officer of AVVA, and Rodolfo Dominguez, Deloitte’s Auto Tech practice leader, as they delve into this industry shift and discuss how auto companies can enhance customer experience and drive equity with subscription models.
“The only way for a new auto or mobility solution to enter the marketplace would likely be through a subscription model: online purchasing, delivered to your door, digital customer service, and mobile app technology that really provides a different consumer experience.”
Matt Murphy
Chief operating officer, AVVA
In this episode, you’ll learn:
How subscription models in the automotive industry help close the accessibility gap for underserved segments of the population
How subscription software and connectivity enhance the customer experience and provide valuable data for automakers and their partners
About Podcast
Our consumer podcast, That Makes Cents, dives into what consumers are thinking, feeling, and buying right now. Host and Deloitte leader Bobby Stephens talks with industry specialists to help you navigate the evolving consumer industry and prepare for what’s next.