Skip to main content

ALLIANCES

Sprinklr

Unlock the value of customer engagement

Share

5 minute read

The Deloitte Digital and Sprinklr alliance combines leading digital, creative, and online engagement capabilities to help you put your customers back at the center of your business.

Look around.


Each of your customers is constantly generating data about what they like, what they don't like, what they need. What if you could use that data to make an effective connection with them-using a deeper understanding of their needs to deliver the experience they expect?

 

It's never been more important. After all, experience is the new brand. And social is the foundation of the customer experience today.

Transform your business by enriching the customer experience with a social business strategy.

In a world of connected and empowered customers, brands have recognized the fundamental need to put customer experience at the heart of their organization. Your customers want to be engaged as individuals-based on their terms, their needs, and their interests. This means communicating with them on both traditional and social channels. But that's easier said than done. Deloitte Digital and Sprinklr share a vision for helping brands become fully customer-centric.

 

With Sprinklr's powerful experience management technology and Deloitte Digital's deep sector knowledge, you can extend the value of your legacy investments using an enterprise platform that connects your systems with social channels. Our goal? To help you weave the voice of the customer into each of your business functions and bring your customer experience ambitions to life.

Deloitte Digital imagines, delivers, and runs the future of your brand. Find out what our combination of creative, technology, and industry experience can do for you.

Interested?

Get in touch
Antonio Caroprese

Antonio Caroprese

Germany
Partner | eCommerce Operate Lead

Antonio is a Digital Marketing and Commerce expert focusing on business outcomes with the application of technology solutions. He is an expert in delivering large programs using an Agile approach to get to value faster. He is a trusted advisor in the digital marketing space by helping clients with vendor selection and definition of MarkTech architectures; adopting best practices for global multi-site, multi-language content management systems; and adopting customer data management platforms. Antonio has delivered some of the most complex global B2B and B2C commerce systems leveraging micro-services, headless commerce, and cloud architectures.