Join Alan Hart and Gayle Troberman, executive advisor at iHeartMedia, as they discuss iHeartMedia’s "The New American Consumer 2.0" study, strategies for bridging the gap between marketers and consumers, and how to create more meaningful connections with your audience.
Alan Hart and Gayle Troberman of iHeartMedia explore how marketers can better connect with consumers, drawing insights from “The New American Consumer 2.0” study. Listen to learn about the power of audio and how to balance new technology with classic marketing approaches.
In this episode, you’ll learn:
[01:45] A ”muppalucky” life
[02:50] Gayle’s career path
[05:50] The secret to a long CMO tenure
[07:45] Enduring truths in marketing
[13:40] “The New American Consumer 2.0" report
[18:25] How marketers can reconnect with everyday consumers
[22:40] Who has influence?
[24:15] Using AI in a mindful way
[28:30] An experience that defines you: Developing a human-first philosophy
[31:30] Advice to your younger self: A little more patience and empathy
[33:00] A topic marketers need to learn more about: Balancing the new with the classics
[34:15] Subcultures and trends to follow: Young people taking strong stances
[35:35] Largest opportunity and threat to marketers today: Fake performance indicators
About the show
Alan B. Hart, Deloitte Digital marketer and marketing advisor to companies around the world, leads in-depth conversations with influential chief marketing officers (CMOs) and dynamic business leaders. Marketing Beyond breaks the mold of standard marketing podcasts as Alan and his guests uncover the strategies, insights, and advice that shape exceptional brands, marketing campaigns, and turnarounds. Discover the personal experiences and compelling stories of these marketing and business leaders and unleash your potential.
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Source
1. iHeartMedia, "The New American Consumer 2.0 (The Untapped Power of America’s Ignored Consumers)," 2023, p. 2-3.