Advertising, Marketing & Commerce

Impact through moments that matter

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Our deep understanding of markets, technology and consumers allows us create bespoke experiences and drive growth.

Let’s create powerful customer-centric experiences

We bring powerful, brilliant, creative ideas to life by using data and insights paired with creativity and innovative ways of working. This includes all aspects of your digital transformations, including shaping and executing your digital strategy, experience design, and technology implementations that span sales, service, marketing, commerce, mobile solutions, and customer analytics. It is our goal to transform our clients’ marketing into modern, data-driven, creatively focused organizations by creating content, communications, and experiences that engage and inspire their customers to act, so that you are enabled to deliver meaningful and individualized experiences.

Add brilliance and creative ideas to your brand.

We work with you to attract new audiences and engage with your loyal customers.

Strategic Communications

In a rapidly evolving and disruptive economic world, we support leaders and organizations in mastering the challenges of transformation through the power of communication. We create connections to drive change and growth for companies, customers, employees, and at the executive level.

Brand Development

We link creativity and data-driven insights to reimagine brands, quickly react to cultural changes, and find new ways to reach people. Our expertise enables us to position companies in the public marketplace and take a clear stand.

Creative Business Ideas & Services

We bring business creativity to life through experiences, digital products, brands, and communication. We are experts in moving organizations from where they are now to where they need to be. We initiate conversations to attract attention and move and inspire people on topics that matter.

Marketing Strategy

With our strategy, we help organizations inspire employees and accelerate change. Strong leadership depends on communication that builds trust and delivers precise messages that inspire the audience to take action.

Marketing Transformation

We live in a time of constant transformation. Success in this context relies on powerful communication and connection. We assist leading companies in positioning themselves and succeeding in business transformations through powerful, connective communication and expert consulting.

Advertising & Media

Through our connected network, we build communication systems that motivate customers, prospects, investors, shareholders, and the media. The burning questions of our time are also political. In our world, responsibility means taking a clear stand. We support companies in safely navigating through this hectic landscape.

Build brand and customer loyalty.

With well designed and data-driven experiences, digital products solutions for every device and platform, from strategy to implementation.

Experience Design

We understand that the design of experiences plays a crucial role in engaging audiences and creating positive associations with your brand. Combining creativity and data-driven insights, we craft tailor-made experiences that captivate your audience and positively shape your brand.

Experience Development

Our experts develop unique and immersive experiences based on the individual needs and preferences of your target audience. Through our data-driven approach, we create experiences that foster genuine connections and lead to sustained engagement.

Mobile App Development

Our team of app developers focuses on delivering mobile innovation to boost your audience engagement. We develop bespoke applications catered to your customers' needs while ensuring seamless integration with your overall strategy.

Customer Data Strategy

Your customer data is a valuable asset. With a thoughtful customer data strategy, we can effectively use this data to create personalized experiences that provide real value to your clients. From segmentation to personalized communication - we leverage your data to build authentic connections.

CDP Implementation

With the introduction of a Customer Data Platform (CDP), we revolutionize how you handle your data. Our experts implement, integrate, and optimize your CDP to ensure you can make the most of your customer data.

Marketing Automation

In an increasingly complex digital world, automation and efficiency are key. With modern marketing automation tools, we assist you in optimizing your marketing processes, increasing ROI, and focusing on what matters most: creating exceptional customer experiences.

Make long-term commercial growth happen.

With growth strategies and customer interactions, we can create direct consumer touchpoints through implementing a variety of commerce platforms.

Commerce Assessment & Strategy

Understanding the nuances of your commerce landscape is fundamental to your success. Our team conducts comprehensive assessments and formulates sound strategies to ensure your business is primed for optimum performance. By evaluating your current structures and processes, we pinpoint areas of improvement and set a clear path for future growth.

Commerce Architecture & Roadmap

The architecture of your commerce platform is foundational to your business operations. We meticulously construct a robust and scalable architecture that aligns with your business objectives. Our experts then chart a strategic roadmap to guide the evolution of your commerce capabilities in line with market trends and customer needs.

Commerce Solutions & Implementation

Implementation is where strategy meets reality. We deliver tailored commerce solutions that drive business efficiency and fuel growth. Our team oversees the execution, ensuring seamless integration of new solutions into your existing operations. Through this process, we aim to elevate your capabilities to meet the ever-evolving needs of the modern consumer.

Powering brands and businesses with data-driven creativity, we design user-centric digital experiences and marketing solutions, delivering measurable results. Our impact goes beyond customers, engaging all stakeholders and transforming entire organizations, driving sustainable growth across all platforms.

Our success stories showcasing our forward-thinking and creative approach delivers great results

Brand communication of the product world "Women in soccer"

Support the DFB's "Women in Football" of the DFB Lead Agency

Implementing a Customer Data Platform

Customer Data Platform for a multi brand and country grocery retailer

B2C-like experience for B2B customers

We built a commerce solution with global rollout in 30 countries and 11 languages

Tim Hagemann

Germany

Partner | Offering Lead Advertising, Marketing & Commerce

Tim Hagemann ist Partner bei Deloitte Digital im Bereich Marketing und Commerce. Mit über 25 Jahren Erfahrung in der IT-Branche liegt sein aktueller Schwerpunkt im Digital-Commerce-Bereich. Er verantwortete in seiner Karriere zahlreiche Digital-Commerce-Projekte auf allen gängigen Plattformen in diversen Industrien wie Telekommunikation, Handel und in der Industrie. Auf Basis dieser Erfahrung und kommend aus der Technologie hat sich Tim Hagemann auf die Schnittstelle zwischen Strategie und Implementierung spezialisiert. Zudem ist er ein ausgewiesener Experte für die Nutzung und Einführung agiler Software-Entwicklungsprozesse in Projekten und Unternehmen. Bei Deloitte Digital leitet er das Market Offering Digital Commerce. Tim ist außerdem einer der zwei Ethikbeauftragten bei Deloitte. Als Teil des Leaderships setzt er sich für eine respektvolle und integre Unternehmenskultur ein und möchte diesem wichtigen Thema ein Gesicht geben.

More Deloitte Digital Offerings

Digital Customer

We focus on fully integrated digital sales and service experiences to differentiate digital experiences

Customer Strategy & Applied Design

We support companies in their transformation in all customer-oriented areas and matters to drive profitable growth and build customer relationships

Digital Foundry & Operations

We focus on operating and continuously innovating our customer’s digital platforms through flexible, scalable teams

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