We focus on operating and continuously innovating our customers' digital platforms through flexible, scalable teams.
Creating value by embedding continuous & long term advantage
Major shifts in the market are encouraging organizations to rethink their operating models and adapt to new market demands. As a result, many organizations have grown strongly, with new digital platforms emerging at an unprecedented pace that require the right skills, resources, and thinking to adapt.
This is where Digital Foundry & Operations can help. It is about supporting clients deliver their digital ambitions through scalable, flexible teams to design, build, and operate digital platforms from customer research to experience design through to development, content production, and marketing automation.
- Increase business efficiency
Reduce sales and payment process cycle times, manage efficient payment operations, and support target setting and planning processe
- Strengthen Sales Enablement and Digital Selling Tools
Empower sellers and partners with modern, integrated tools that are highly adopted and drive tangible ROI
- Driving business performance KPIs
Achieve crucial business milestones with regards to customer acquisition and retention
- Boost global operations
Support clients to manage geographic expansion while taking advantage of standard tools and processes and capturing economies of scale
Discover the latest business paradigm
We are at the forefront of operational excellence by driving innovation and continually evolving
Sales & Service Operations
Sales & Service Operations
Operate, evolve and innovate digital sales and service platforms to deliver enhanced customer experience, support new sales and service capabilities to drive growth.
Commerce Operations
Commerce Operations
Our Commerce professionals assist their clients with operating and optimizing their ecommerce platform solution to achieve high levels of automation, reliability, and personalization to ultimate increase sales and customer lifetime value while reducing costs.
Experience Management & Marketing Operations
Experience Management & Marketing Operations
Our Experience Management & Marketing experts enable CMOs to transform digital marketing ambitions into tangible results. By leveraging our experience in Experience Design, Mobile solutions, and operating MarTech platforms, we help clients optimize their marketing operations, including content production and more.
We help clients to embed continuous innovation, agility and competitive advantage into their digital platforms by operating the underlying technology. We work in an agile way and a global set-up using cloud-based technologies such as Adobe, commercetools, Google, SAP, Salesforce, and Spryker.
We help clients deliver, build and operate intelligent, future- proof digital platforms.
Filling the gap for mid-size customers
Enabling mid-size customer to enjoy an eCommerce B2C-like experience at leading global industrial equipment supplier
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Superior Customer Data Platform Results
Maximizing value for a Customer Data Platform investment at major German supermarket chain
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Driving customer loyalty
Integrated online Sales and Services Solution with enhanced digital customer experience at a leading European industrial manufacturing company
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More Deloitte Digital Offerings
Digital Customer
We focus on fully integrated digital sales and service experiences to differentiate digital experiences
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Customer Strategy & Applied Design
We support companies in their transformation in all customer-oriented areas and matters to drive profitable growth and build customer relationships
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Advertising, Marketing & Commerce
With our deep understanding of markets, technology and consumers, we help you to create meaningful and personalized experiences and drive growth