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Discover the transformative power of personalization in eCommerce with our latest article, "eCommerce: Time to Get (Really) Personal." Despite being a buzzword, genuine personalization is often underutilized. This piece delves into how tailoring every touchpoint, from the homepage to post-purchase interactions, can distinguish your business from the competition. Learn how customers value these personalized experiences and why adapting every aspect of their journey is crucial. Explore the key enablers of personalization, such as data insights and AI tools, to enhance customer engagement and drive conversions. Don't miss this opportunity to unlock the full potential of personalization and stay ahead in the digital marketplace.
Dive into our article now to see how your eCommerce strategy can truly resonate with individual shoppers. Click on the download button below to read the article.
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eCommerce: Time to get (really) personal
Omni-channel enterprise architect. Composable Commerce/ Headless architecture specialist. Currently designing and advising on how to get most value out of a Composable architecture with minimum risks and overhead. Salesforce B2C, Commercetools, SAP Hybris, Intershop, built-from-scratch microservices. MACH architecture.
Sudev leads the eCommerce practice for Deloitte in the Netherlands and has over 15 years of management consulting experience in Digital transformation, eCommerce strategy and Experience Platforms implementation. He has led multiple transformational engagements across B2B and B2C and is very close to eCommerce and Digital Marketing technology