Shape your digital commerce approach. Our industry-leading research—combined with two decades of on-the-ground experience guiding brands through major digital commerce transformations will give you a head start toward a world-class commerce strategy. ​

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• Lead-to-loyalty orchestration across B2B and B2C​

• Supply chain management​

• Cybersecurity implementation​

• Organizational change management​

• Portal implementation

Elevate your experiences. We help you ring up new commerce growth by enabling immediate, intuitive customer engagement. Our digital experience design specialists support you from ideation through implementation and operation to meet your customers’ evolving needs.​

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• Customer research, creative and user experience design​

• Persona and journey maps​

• Full-service creative studio agency​

• Workforce experience enhancement​

• Dynamic content enablement, content supply chain optimization​

Enable real-time transactions. Our strategic collaborations with alliances and in-house technology platforms allow you to continuously customize your commerce capabilities as you respond to shifts in customer expectations, the market, technology innovation, and regulatory requirements.

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• Composable commerce solutions​

• Marketplace platform implementation and operation ​

• AI search, AI personalization, and loyalty management​

• Point of sale, clienteling, order management, pricing, and tax​

Unlock hidden insights. Our data and analytics platforms help identify new opportunities and create more personalized experiences for your customers.

Related services include:​
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• Customer data management​

• Product information management​

• Identity resolution​

• Machine learning and AI-driven personalization​

• Pricing and promotions, and commercial spend optimization